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Terms of Service

Last updated: January 16, 2026

These Terms of Service (“Terms”) govern your access to and use of FaasenTech’s website builder, hosting, domain, email, AI, and related services (the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility and Accounts

You must be at least 18 years old and capable of entering into a binding contract. You are responsible for your account credentials and all activity under your account. You agree to provide accurate information and keep it up to date.

2. Services and Acceptable Use

The Services let you generate, edit, and host websites and related assets. You may not use the Services for unlawful, harmful, or abusive activity, including infringement of intellectual property rights, malware distribution, spam, or content that violates applicable laws or regulations.

3. AI Features

AI-generated outputs are provided “as is.” You are responsible for reviewing, editing, and verifying all outputs before publishing or using them. You represent that your inputs do not violate laws or third-party rights.

4. Content Ownership and License

You retain ownership of content you provide. You grant FaasenTech a limited license to host, store, display, and process your content as necessary to provide and improve the Services.

5. Plans, Billing, and Refunds

Subscription fees are billed in advance on a monthly or annual basis. You authorize us and our payment providers to charge your payment method. Fees are non-refundable except where required by law or explicitly stated in a plan. If a promotional trial is offered, it will convert to a paid plan unless canceled before the trial ends.

6. Domains

Domain registration and management may be provided through third-party registrars. You are responsible for accurate registration information and compliance with registrar policies, including renewal and transfer requirements. Domain fees are separate from subscription fees.

7. Email Services

Email services may be provided through third-party providers. Availability may depend on a verified custom domain and DNS configuration. You are responsible for lawful use of email features.

8. Third-Party Services

The Services may integrate third-party tools or content. Your use of third-party services is subject to their terms, and we are not responsible for third-party services or content.

9. Availability and Changes

We may update, suspend, or discontinue parts of the Services. We may perform maintenance that impacts availability. We do not guarantee uninterrupted service.

10. Termination

We may suspend or terminate access to the Services if you violate these Terms or if required by law. You may cancel your account at any time, subject to applicable billing terms.

11. Disclaimers

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, FaasenTech will not be liable for indirect, incidental, special, or consequential damages, or loss of profits, data, or goodwill. Our total liability is limited to the amount you paid for the Services in the 12 months before the event giving rise to the claim.

13. Indemnity

You agree to indemnify and hold FaasenTech harmless from claims, damages, and expenses arising from your use of the Services or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the Republic of South Africa, without regard to conflict of laws principles.

15. Changes to These Terms

We may update these Terms from time to time. We will post the updated version and revise the “Last updated” date above.

16. Contact

Questions about these Terms can be sent to support@faasentech.com.