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Privacy Policy

Last updated: January 16, 2026

This Privacy Policy explains how FaasenTech (“FaasenTech,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website builder, hosting, and related services (the “Services”). By using the Services, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly, such as your name, email address, business details, billing information, and the content you create or upload (including images, text, and files).

We also collect usage and device data, such as log files, IP address, browser type, pages viewed, and interactions with the Services. We may use cookies and similar technologies to remember your preferences, enable core functionality, and improve performance.

2. How We Use Information

We use information to provide and operate the Services, process payments, create and host your websites, provide customer support, communicate with you, and improve our products and features.

We may use data to prevent fraud, enforce our terms, and comply with legal obligations.

3. AI and Third-Party Services

Our Services may use third-party providers (such as hosting, email, AI model providers, analytics, and payment processors) to deliver functionality. These providers may process data on our behalf subject to contractual safeguards.

When you use AI features, inputs you provide may be sent to AI providers to generate outputs. We do not sell your personal data. We limit sharing to what is necessary to provide the Services.

4. Information Sharing

We may share information with service providers, for legal compliance, to protect our rights, or in connection with a business transaction (such as a merger or acquisition). We do not sell your personal information.

5. Data Retention

We retain information for as long as necessary to provide the Services, meet legal requirements, resolve disputes, and enforce agreements. You can request deletion of your account and content, subject to applicable legal and contractual obligations.

6. Security

We implement administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You can access, update, or delete your information through your account. You may also opt out of marketing communications at any time by following the unsubscribe instructions or contacting us.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.

9. Children’s Privacy

The Services are not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will post the updated version and revise the “Last updated” date above.

11. Contact Us

If you have questions or requests related to privacy, contact us at privacy@faasentech.com.